Tuesday, March 25, 2008

The Magic Text Field: searching, URLs and bookmarks

Cabel Maxfield Sasser notes how advertisements in Japan display search boxes with recommended search terms, as opposed to URLs. It certainly feels more user-friendly (and natural) to enter real words into one box (the search box) than to type something as geeky as a URL in another box (the URL field), and the author even speculates that future versions of Safari may transition to displaying a more prominent Google field and a less prominent URL field.

This has got me thinking. These are my closely related, highly anecdotal observations on URL entry vs. searching:

  • Some people (especially Firefox users) enter everything, even URLs, in the Google box. (By default, a new Firefox window has focus on the Google box.) These users will have to click again at the Google-displayed URL, but they don't seem to mind.
  • I sometimes catch myself mistakenly using the URL field instead of the Google field, hinting that search may be taking over from URL entry in my use as well.
  • Firefox actually accommodates (perhaps encourages) this previous behavior: entering expressions in the URL box yields Google search results or top hits. Other browsers simply display the predictable error messages caused by such attempts at connecting to malformed URLs.
But then I also have some more loosely related observations as well, mostly concerning bookmarks and history items:
  • I hardly ever use the bookmarks menu for opening a page, relying on the autocomplete feature of the URL field instead. That is, if I add something to my bookmarks, I will navigate to it later by starting to type some words from its URL (if meaningful), rather than choosing it from the menu.
  • But then I hardly ever add any bookmarks either. If I want to bookmark a page for later retrieval, I don't have to do anything: it will be automatically added to the History list, and thus it will be available for autocomplete, too.
  • In Leopard, Safari's history items and cached pages are indexed by Spotlight, even enabling users to find visited pages by searching for words in their contents.
The most perfect solution for me would probably involve one huge box with hooks for a lot of AI magic working behind the scenes, listing Google hits, URL matches, Wikipedia and Dictionary and other results, cached page search terms, all categorized, ranked in an ultra-smart way with the most likely results first, all displayed in real time, with easy keyboard-based navigation possibilities.

I think web pages are verbal, and the most natural way of relating to them is by typing text.

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Wednesday, February 13, 2008

MacBook Air: harbinger of the tablet Mac?

As I was re-reading, for some reason, my old post on the November tablet Mac rumors, and got to the part where I speculate on the features of the purported device (such as ports and disk drives), something suddenly occured to me.

As I speculated back then, a tablet Mac would very likely need to do away with some traditional Mac features, such as an optical drive. However, I didn't think it would lack Ethernet or FireWire: I thought those would be too extreme omissions.

Guess what: Apple has just shipped a Mac without any of these things. It remains to be seen how exactly people are going to respond to such a radical elimination of items whose presence in a Mac have been taken for granted for almost a decade, but looks like Apple is on to something there.

The Air is more of a breakthrough in what it lacks than it is in what new features it adds (basically, a MultiTouch trackpad), and I'm sure Apple is eagerly anticipating feedback.

If it turns out that there exists a significant enough class of users who don't mind the radical departure this Mac represents, Apple can be more confident in launching yet another product category: a tablet Mac, taking the Air's ultraportability concept yet one step further.

MultiTouch cannot be forever confined to cellphones and trackpads.

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Thursday, January 31, 2008

MacBook Air: iMac or Cube?

The introduction of the new Mac laptop is a bold move by Apple, as the subnotebook radically eliminates some components that may be considered essential.

Every single Mac that Apple has released since 1998 has had Ethernet connectivity, as well as an optical drive. Since 2001, every Macintosh has also shipped with a FireWire port.

The MacBook Air does away with all three.

Sure, there are workarounds, but all are cumbersome. Ethernet is available as a $29 dongle that Apple sells separately, though it would occupy the single USB port of the Air. External optical drives also exist (Apple sells one exclusively for the MacBook Air), but carrying such additional devices around somewhat defeats the purpose of having a super thin, super light notebook. The external drive would also need to fight over the single USB port with competing devices, unless you buy yet another companion product, a USB hub.

You can also hack into the optical drives of neighboring Macs or even PCs with a piece of software that is reputed to "just work," as one expects from Apple. However, it's kind of creepy to be constantly asking favors from fellow computer users, even installing software on their machines, whenever you want to use an optical drive. And those computers had better be equipped with WiFi, too.

And as for FireWire, you're pretty much out of luck there.

So, what the hell were they thinking? How could such a device ever sell?

Well, Apple did make a similarly radical move back in 1998, when it introduced the original iMac. Steve Jobs was back with a vengeance, and he chose a pretty dramatic way to show everyone he means business: he released a sexy-looking, simple entry-level Mac that lacked a floppy drive, and eschewed traditional ports such as SCSI or ADB in favor of USB. So what happened? The iMac sold as hot cakes, and peripheral makers started to build USB keyboards, mice, scanners, etc. The floppy disk was already on its way out, but the iMac's snub might have been the last nail in its coffin. So, the iMac pretty much changed the world around it.

Will the MacBook Air do the same? Will USB flash drives kill optical disks? Will WiFi drive Ethernet into extinction? Is Apple knifing its own FireWire baby?

It certainly looks like Apple would very much like all of this to happen. Just as modems started to disappear from Macs, Ethernet may be next, surviving only in professional machines. Optical drives may still stick around for a while, though, but Apple doesn't think they will be missed from the MacBook Air. While you'll still need to leech the drive of a neighboring computer for software installs, the Mac maker would prefer if you turned to its products and services instead of using an optical drive: get music and video off iTunes, use iPods instead of burning CDs, and buy Time Capsule for backups. Clever.

There certainly is method in this madness. Anyone in the market for a $1,800 notebook must have some cash to burn on these products and services, so each Air sold (especially in countries where the iTunes Store is available in its full glory) should generate some guaranteed extra revenue for Apple. Besides, these relatively wealthy people probably already have a Mac at home anyway, helping them overcome most of their objections to the Air.

If sales of the Air reach a critical mass, the new Mac could help reform the computing landscape, just like the iMac did a decade ago. If sales end up failing to go off the charts, but remain respectable, then, well, Apple can still boast a successful niche product, and I'm sure that a hundred bucks or two may go off the price eventually, if needed.

But what if Apple has made a major miscalculation, like the one in the case of the Power Mac Cube? Wasn't it also a relatively underpowered pro-level Mac that the market deemed too expensive? Pundits crucified the Cube for putting style over substance, and weak sales of the radical-looking new Mac spelled serious trouble for the still-vulnerable Apple.

I don't think there's any reason to anticipate a similar fate for the MacBook Air. There may be some superficial similarities to the Cube, but the differences are more significant:

  • As far as tech specs go, the Cube was clearly a weaker product than the Power Mac, yet it cost more. The MacBook Air is also a weaker product than the MacBook Pro, but it costs less as well. (However, it may also be compared to the MacBook, and it wouldn't fare so well in that comparison: the Air is the less capable and more expensive of the two notebooks.)
  • Miniaturization is not such a strong selling point for a desktop Mac as it is for a notebook. The beauty of the Cube was mostly skin deep, whereas the thinness of the Air is also very practical.
  • Apple's revenues in fiscal 2001 were $5.65 billion, whereas in 2007, they were $24 billion. Apple can better afford to risk less-than-optimal initial sales of a new experimental niche product now than it could at the time of the Cube.
I definitely don't think one should worry too much about the fate of the Air. It may not necessarily become a second iMac, but it really shouldn't be a second Cube either.

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Thursday, January 24, 2008

Yet more whining on Apple secrecy

I'm sure Jens Alfke is a great guy and a great engineer, and I understand if he leaves Apple due to creative differences. Yet some of his comments seem to warrant a big "Duh!"

I think Apple’s policy on blogging is one of the least enlightened of major tech companies; Microsoft in particular is surprisingly open.
Well, Apple has been all about secrecy for the past decade or so, while Microsoft, perhaps the world's greatest vendor of vaporware, has always embraced blabbering as one of its main communication tools. Isn't it as simple as this?

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Sunday, December 02, 2007

E-book readers: they look good on paper

There's been some talk about Amazon's new Kindle e-book reader being the "iPod of books." This analogy might be cute and catchy, but it's deeply flawed, and wishful thinking at best.

First, being the iPod of books is a very ambitious undertaking. Much more so than being the iPod of music. Here's why:

  1. With the iPod, the content that the device was built for is music. The display is only an organizer for it. The actual presentation of the content is audio playback. With an e-book reader, however, the display has to serve not only as an organizer, but also as the actual presentation canvas for the content itself. And that's hard, because
  2. electric devices have been able to play back music for decades. Most users were already satisfied with the sound quality of existing MP3 players even before the iPod debuted, so Apple's device didn't need to achieve a technological breakthrough in its core competence of music playback. However, no electric device exists today that could "play back" a book or a newspaper at an acceptable quality. Therefore, a successful e-book reader will need to break new ground.
  3. Listening is passive, while reading is active. Listening to a song only requires you to push the play button, and the rest will just happen to you. However, reading a book requires constant and conscious interaction: not just scanning the text with your eyeballs, but also physically navigating the book by turning pages.* A device for reading has to facilitate that as well in a very humane and user-friendly way, not to mention providing additional functionality such as annotation features**.
*What if an e-book reader could automatically scroll, tracking your eyeballs?

**This blog post of mine is serving me as a great lesson about procrastination. I've been working on it for over a week, and in the meantime, several other web authors have posted their opinions, which are in some cases very similar to mine. Ars Technica's John Stokes, for example, mentions annotation features, as well as several other points I also visit.



The Muzak of Books

But there's more on the iPod analogy front. The music you hear on an iPod is comparable to what you hear on your stereo. Sure, the quality is certainly not the same as on a high-end device, but it's is acceptable for the vast majority of users, most of whom would be hard-pressed to tell much of the difference anyway.

However, just imagine, for a moment, an iPod that could only play a MIDI version of any song. You would hear your favorite songs arranged for generic software instruments, and some machine voice would do all the vocals.

Would this device be a hit? Would you buy it?

I'm asking because this is more or less what Kindle, or any other e-book solution on the market today, does. What it presents is nothing but the MIDI version of a book. Layout is generated on the fly, using a generic font. Sure, the original words are kept, just like the original notes in a MIDI version of a song. But yet it's not the same song, and it's not the same book. It's the Muzak version of a book. It looks more like a webpage. Compared to the real thing, it's an abomination.

Readers want the real thing; the book as it has been designed and laid out by design professionals.

Sure, Muzak has its place in elevators and public toilets, but it's not the music you love, it's not what inspires your kids to write fan mail. And the same way, Kindle is perfectly suitable for reading an end-user license agreement or a shopping list – but not something you care about, not something you grow attached to.


A book reader? That's me!

And finally, there's a third thing. Your iPod does not equal to the music on it. The two are very separate things. An iPod is just the device that plays your music. The music is something you cannot touch, wherever it's coming from. A band, a stereo, a clock radio, an iPod: these are sources of music, you never think of them as the music itself. You don't even think of a CD as the music itself: it's just a recording that you have to get music out of by playing it in some device.

It's not that I have a penchant for stating the obvious, but this is a very important difference between music and books. Books have a physical representation that music or films lack: they are objects. The volume that you hold in you hand isn't a "source of book," or a "book recording" that you have to "play back." Nope. It's the book itself. It's a thing.* You need eyes and hands to read it, no other devices are necessary.

*Again, someone else has said it better as I was plugging away with this post. Damn.

Envisioning a device that will one day complement, substitute and perhaps even replace paper-based books, and calling it an "e-book reader" is a mistake. If such a device is to emerge, it won't be "playing back" a book: it will have to be the book.

I picture a featureless, lightweight, white or semitransparent, sublime-looking object, about the weight, size and shape of a book. Its surface would appear to be paper-like, with text and images apparently printed on it: it would show a page from a book. (Or maybe a spread. I know that there would be some serious and hard design decisions to be made, like how to accommodate oversized layouts such as a newspaper's.)

Looking at this thing from a distance, you could even mistake it for some high-tech version of a book. Not a reader: you're the reader. It's the book.

You would turn pages by imitating page-turning gestures on its touch-sensitive surface. You could flick it by manipulating its side. It would need to accommodate loads of other familiar gestures, in order to make you feel like you're reading a book (like, half-turning a page to see what's behind it, then turning it back). And the whole thing would need to bring you as much as possible of the whole book experience, such as layout, design, typography, look and feel, and even as many as humanly possible of these partly tongue-in-cheek, yet entirely perfectly valid points.

Maybe the world isn't ready for such a device. Not in the "world's not ready for Vista" sense, but simply because the hardware needed for such a device isn't feasible yet.

Of course, this thing will happen one day. Maybe it will work through directly stimulating parts of your brain to give you a complex multisensory illusion of reading a book, and you shouldn't expect it before 2100. Maybe it will happen next year. But it will be there.

We need to save trees. We need to simplify logistics. We need more interactivity: spoilt by the web experience, how many times did you wish you had hyperlinks or search boxes in a book or newspaper you were reading?


A real-world need

Two years ago, I left my home country. Among various other changes, I'm no longer able to read my favorite newspaper as it's not available where I live now.

Even though it's the year 2007, there's still no technology out there that could help me out. And no, Kindle won't be the answer either.

Back in the days, I would drive to work for an afternoon shift, and I'd make a stop at a drive-in restaurant for an early afternoon breakfast. I would buy my favorite paper, fold it out in front of me, and read it while eating.

I would look at the front page, and see what's above and below the fold. I would look at the teasers, the headlines, the subheads, the captions; the different fonts and typefaces, the weighing of contents by the size and position attributed to them by the editors and designers.

I would subconsciously use the placement of photos, the clever typographic solutions, and all the other subtle ways of presenting all the information and meta-information, to choose which stories I would read, and in what order. To this day, I can recall some of the stories the paper broke years ago, and my recollections are always complete with the entire layout, not just the words and the pictures.

After looking at the front page, I would go in. As I'd turn the pages, some familiarly distinct features would appear, making sure both that I feel at home and that I can find my way.

For instance, there was be the opinion page, one of my favorites. One big editorial, serious in tone, set in boldface (a bit of an assault on readability, but still, I'd grown to like it). A short, rather caustic opinion piece, in a larger font, set in italics. A small box with a short scathing op-ed always by the same guy, day in, day out. And in the center of the page, a large essay on some controversial issue, with an attention-grabbing pull quote: something I was almost certain to read every day.

When I moved halfway across Europe, I was looking for ways to keep reading that paper (which was not available on newsstands in my new adopted home). A subscription was out of the question: both the expense and the delay would have been forbidding.

So I subscribed online. I was looking for the same experience, or at least something similar. But it wasn't meant to be.

It's not just that I was unable to take my subscription to a restaurant. It's not just that I was confined to a computer for reading. All I could access was a page with a list of headlines. I could click on each, and the text would appear in my browser. As would the photos. I could also search, and get yet more clickable lists.

That was it. No layout, no design, no presentation. Just the words and the pictures. It was a website, except that the stories were not written for the web. They were cut and pasted from the paper. It was less than a website, and much less than a newspaper. It united the disadvangates of both.

I despised it and canceled after a few weeks.

Apparently, whoever was in charge of the online version thought that content was the only thing that mattered, where content would equal all the words and the pictures. According to this belief, when you buy a paper, you pay for words and pictures, and that's it. Today's newspapers place these things tediously on pages, requiring a lot of human effort, but that's only because a printed page has a limited capacity, and working with this limitation is hard. In a better, more advanced world, there will be no more paper, therefore there will be no need for laboriously placing the contents on these things called "pages." You would just present a table of contents, and the contents themselves, which are free to flow without any spatial limitation.

Therefore, a newspaper or a book would be just like a webpage, and all you'd do is search, click, and then scroll, scroll, scroll and scroll as you read.

Welcome to the brave new world. Luckily, this will never happen. Anyone who thinks that a newspaper, a magazine, a book, or basically anything that gets printed, is nothing but a sum of its words and pictures is seriously, sadly mistaken, and will not be the driving force behind a successfull e-book concept.

Anyone who doesn't know the vast, incredible importance of layout and presentation simply doesn't get publishing, period.

Anyone who gets publishing knows that an online HTML version of any print publication is not an equivalent of the original.

Apparently, Jeff Bezos doesn't get publishing. He's good at selling books and other things. He's a salesman. He may even be a sales visionary. But that's it.

An acceptable presentation of a book or a newspaper in an electric solution means that it has to look very close to the real thing. It has to make you forget that you're looking at a gadget.


Apple's chance

Currently, the only company that seems to even come close to "getting" things like these is Apple. In addition to its obvious lead in user interface design, its famous dedication to any design, and very specifically, typography, is a clear indication. Remember, the Mac was the device that kick-started desktop publishing in the eighties.

I think, or rather, I hope, that Apple will introduce a device to top Kindle, turning Amazon's attempt into the kind of roadkill that litters the technology highways. Kind of like the iPod did to the likes of the Archos Jukebox.

Three years ago, based on the success of the iPod, I thought Apple could probably be the one company to pull it off.

Now, in 2007, Apple has unveiled Multi-Touch, as well as an embedded version of OS X. If e-books are going to be more than a blip on the radar any time soon, they will be courtesy of Apple, not Amazon.

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Tuesday, November 20, 2007

Kindle: damn, they stole my idea. Here's my mail to Steve Jobs from 2004

Naive as I was, I sent the following e-mail to Steve Jobs back in 2004.
Needless to say, he never wrote back.

Dear Steve,

Here's a product/service idea I think Apple could pull off pretty decently.

We all hope that one day lots of trees will be spared by switching from paper to a digital alternative. Yet it's not happening. E-book readers crash and burn. People insist on real books and newspapers, and it seems to be an emotional thing.

Or is it? I think it's just that current devices suck. Apple could, once again, show the world how it's done, and make it a hit.

Here's what I think it needs.

(1) A reader (let's call it an iPad for now) needs to resemble a book. It should look non-technical, white, matte, and just beg to be read like a book. (Most of this is a display thing.)

(2) Once iPad resembles a book (breaking users' resistence), people will see incredible benefits. How about "A thousand volumes in your hands?" Readers easily navigate through book collections, take notes, use bookmarks, etc. (Touch-screen technology and on-screen keyboards should be considered. Miniaturization isn't such a big issue here.)

(3) PDF should be to the iPad what MP3 is to the iPod. Transferring these files for immediate access needs to be a breeze. One hidden benefit: users will stop printing long documents that they'd only read once (like software tutorials). People hate reading on computer screens – this should be a hardcopy replacement, not a computer replacement.

(4) Apple has good enough reputation in the contents business to launch an e-bookstore and get large publishers on board. If this catches on, it can be an even bigger cost saver than AAC vs CD. Not to mention periodicals like dailies that face stiff competition from the Web: they could fight back this way. DRM is needed, natch.

(5) You may want to take the computer partly out of the equation. Introduce a small, cheap flash-RAM dongle that retails free of charge as a supplement to books -- or is sold separately. It contains a DRM-protected copy of the book, and it plugs right into the iPad. You can read it while it's plugged (no piracy). Think about buying newspapers at the newsstands like this, on 1" by 1" cards! Quite revolutionary, saving huge printing costs and time.

That's it. If I got you started, I'll gratefully accept donations.

All the best,

András Puiz

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Sunday, November 11, 2007

Maybe this iPhone will be an U.S. thing after all?

Despite all the hype, the response to the iPhone in Europe isn't nearly like it was in the U.S. Is T-Mobile happy with 10 thousand units sold in Germany on the first day?!

I hope Apple knows, but Europe is a different market. Mobile telephony was born here. There are several service providers, with competitive plans. People here live and breathe cellphones. They unlock phones. And there is a huge choice of devices. Oh, and the iPhone plans are horribly expensive.

Also, saying that the iPod doesn't enjoy a monopoly like in the U.S. (arguably an important factor in the iPhone's success) would be a huge understatement. The iPod's market share in Germany "hit a high" of around 28% in 2007: nowhere close to U.S. figures.

I wonder if Apple wants the iPhone to be a rock star in Europe, or just a device with respectable sales. In the former case, the company may soon be forced to go back to the drawing board and rethink its European iPhone strategy.

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Thursday, November 08, 2007

Behind the rumors: is it an iPhone Pro, or a Mac touch?

According to recent rumors, "Asus is helping Apple build a Tablet PC." This comes only a few weeks after a rumor suggesting the return of the Newton handheld computer.

I strongly believe that (a) a new device is coming indeed, and (b) it will sport a MultiTouch interface.

But is it going to be an extended iPod touch/iPhone, or will it be a modified Mac? I think both are possible. Here's what I think about these two (not mutually exclusive) scenarios.

Mac touch

Tablet PCs have failed only because they were horrendously badly executed, and were saddled with ridiculous ideas. No usable keyboard? Why the hell would anyone want to interact with a computer via handwriting? Isn't typing demonstrably faster? Hello?

That doesn't mean, however, that a tablet PC is inherently a bad idea. On the contrary: at worst, eliminating a physical keyboard could easily save space and cost, ushering in a new class of unexpensive, miniaturized PCs. At best, a new set of thoughful metaphors could emerge, with several advantages over traditional input mechanisms.

The iPhone has shown us all that Apple gets it. The iPhone interface features direct manipulation metaphors that arguably beat everything else out there, including the mouse and the trackball. It can also simulate a keyboard, though the lack of physical feedback is a disadvantage. (Apple may be working on a solution there: I sure hope they are.)

How difficult would it be for Apple to modify Mac OS X in order to accommodate a MultiTouch user interface, complete with a usable onscreen keyboard? A stylus would probably be included for precision work, but most tasks could be achieved using your fingers. Just imagine your daily work on a Mac, and imagine using your fingers instead of the mouse: I'm hard-pressed to find anything that would no longer be doable. (Things like right-clicking would need clever substitutes, though.)

It can be argued whether or not "direct manipulation" of objects on the screen would be better than using a pointing device on a different surface. However, some new metaphors, borrowed from the iPhone and from trackpads of Apple's laptops, could definitely provide a superior experience. Think about two-finger scrolling, page-turning gestures, or the zooming "pinch": these certainly beat scroll arrows or "next page" buttons. And yet further multi-finger gestures could be born, something that no mouse could ever accommodate. (And besides, even single-finger gestures are much easier and more natural than their mouse equivalents: operating a mouse is not that easy; we've just all gotten used to it.)

Specs: If Apple believes the "Mac touch" to be a potentially superior device, one that would one day supplant both the desktop and the notebook form factors, shipping large and powerful configurations would make a lot of sense. If Apple only views the "touch" as a companion device, whose main selling point is its miniaturization, then obviously, we're only talking about smaller configurations. Maybe there would be a "Pro" class, even, featuring different storage and size options.

There's a minimum screen size below which the device would be hard to use; thus I don't think we would see a Mac touch with a screen smaller than 8" or maybe even 10". Larger configurations could be just about any size, even 20", though I would be surprised if Apple actually shipped such a huge Mac touch at the device's debut.

The small version(s) would definitely represent a breakthrough in miniaturization, so it's questionable whether they would even feature optical drives. I imagine a very thin form factor, dominated by a huge screen, one or two buttons, speakers, a microphone, and Bluetooth, WiFi, Ethernet, USB and FireWire interfaces. It would definitely use batteries. As for internal storage, smaller models could avoid hard disks and use flash memory; a larger (Pro?) family could perhaps use both (as well as an optical drive).

Pros*: Compatible with existing Mac; full-featured; no need for Apple to port OS or apps
Cons*: Form factor too large for some uses; no real breakthrough in miniaturization; probably costly


iPhone Pro/Newton

I've always yearned for a time when miniaturization would endow a handheld device with the full functionality of a computer. Then I realized that it's not as simple as that. In order to be successful and usable, a tiny computer needs a different, well thought out user interface – it can't just run the OS of its full-sized siblings.

This is why I was so ecstatic about the birth of a new platform this January. Apple's handheld OS X and other related technologies have proven themselves to work beautifully, and they are bound to make their way into other products. Since then, they have already given birth to the iPod touch: a somewhat premature development in my opinion, but a necessary one to keep the freshness of the iPod brand (I'd wager heavily that most iPod sales come from the nano and maybe the classic.)

What if Apple were to release a similar, though somewhat larger device, one that could function as a supercharged PDA and/or a stripped-down Mac?

After all, most of the work is already done. The technology is there, all Apple needs to do is build a larger device, write some additional apps (or port some existing apps over to it), and voilà: there's your new Newton, powered by iPhone technologies (perhaps without the phone part, though)!

As an aside: I'm relieved that my iPhone predictions are turning out to be overly pessimistic in light of the SDK that Apple announced. We still don't know from Steve Jobs' musings how open the platform is going to get, or how smart Apple itself is going to make the phone – will it sprout a clipboard any time soon, for example –, but at least, the phone will further tap into the huge potential of having OS X running on a handheld device. However, I'm still not sure if the iPhone will ever be intended to become a true PDA or handheld computer. I think Apple will strive to keep simplicity as one of its main virtues. So, there may be room for a more powerful iPhone-like device in Apple's product matrix.

Specs: This would be a handheld device, though a somewhat larger one than the iPhone. It would expand on the capabilities and features of the iPhone – or of the iPod touch. (It's a good question whether it would double as a cellphone: such a functionality would certainly be welcome, especially for internet access, but having to commit to a monthly plan would also turn away some potential users. Maybe two versions would emerge, one with, and one without a phone.)

It would probably ship with enhanced versions of iPhone apps, as well as additional ones written by Apple. All in all, it would be a new-ish platform; an evolutionary development over the iPhone, but perhaps consummating the revoution it started.

Bluetooth, WiFi, flash memory would be a given, anything else (Ethernet, USB, etc.) could be anyone's guess.

Pros*: Smaller form factor; possible cellphone functionality; potentially lower price
Cons*: Incompatible with Mac software; still not a full-blown computer; yet another platform for Apple to support, and for third parties to develop for


* Pros and cons: a comparison between the two speculative scenarios.

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Friday, October 26, 2007

Leopard's Stacks renders Dock even more useless

It's obvious by now that the Dock is Steve's pet feature, otherwise such a usability nightmare would have been scrapped long ago. Yeah, I've kind of gotten used to it, but still: it's awful.

It fails most prominently as an application launcher. First of all, it can only hold a handful of your apps. If you add too many, they will be too tiny to be practical.

Second, this is clearly the case when a word is worth a thousand pictures. If I look for Photoshop, I want to find it under "P," not "next to the icon with the QuickTime logo, not far from the stamp icon." You can alphabeticize names. You cannot put icons in any meaningful order. So every time I look for an app in the Dock, I waste several seconds, and grow just a bit more frustrated.

Luckily, there is (or rather, was) a solution. I put my Applications folder in the Dock. I click on it, and up pops the entire hierarchical list of all my apps. This is such a great shortcut that I cannot live without it.

In fact, every time I sit down to anyone's Mac, I make sure to put the Applications folder in their Dock. That's the only way I can even begin to work. After I'm done, I leave it there. Nobody complains.

It should be there by default.

Shockingly, Apple is disabling this functionality. According to David Pogue:

I'm not totally sold on the Stacks feature. That's where you click a folder icon on your Dock, and rather than a complete menu of the folder's contents, you get a fan or a grid that shows an array of the actual icons inside. Trouble is, if there are more than 24 items in that folder (depending on your screen size), you get only a partial list. To see the rest of the contents, you have to click the icon that says, "35 more in Finder," which opens that folder's actual desktop window.

There's no way to make the Dock show the complete list of folder contents anymore; nor can you stick your hard drive's icon in the Dock and have complete, drill-down, hierarchical access to your entire computer, as you could before.

Wow. I didn't see this one coming.

This can very easily be a dealbreaker for me. I'm not joking.

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Sunday, October 21, 2007

Apple, Jobs developing new, human side?

Ever since the return of Steve Jobs, Apple hasn't been about faces. Withe the exception of Apple's media events where Jobs, Phil Schiller, the occasional product manager or VP would take the stage, Apple's people have been mostly hiding in shadows.

When you interact with Apple's web page, you don't interact with people. You read news items or carefully crafted PR, search databases, buy with 1-Click™, or, at best, interact with other users in the support forums. It's all cool and impersonal.

Even video introductions for products show screencasts, and feature professional voice actors.

Under Jobs' tenure, "About" boxes of Apple's software products stopped listing the names of individuals (perhaps for fear of making the jobs of headhunters too easy). Even O'Reilly's Learning Cocoa book was, somewhat ridiculously, written by "Apple Computer, Inc." Not by people.

But that trend has been changing lately. First, there was the iPhone guy. Then Steve Jobs started to blog. And now we have the Leopard guy.

Why?

Jobs has "blogged" on the following occasions so far: when he delivered his open letter to record industry executives; when he addressed criticism by environmentalists and envisioned a greener Apple; when he announced a rebate for early iPhone customers; and finally, when promising an iPhone SDK (no link available, the announcement is simply a text-only item in Apple's Hot News section).

The first "blog post" is unique in that Jobs expresses a personal opinion and attempts to influence decisions by executives of an industry by summoning the power of media. It isn't something a company or a CEO does routinely, it certainly isn't business as usual, thus its unusual format is understandable and warranted.

However, the other items could easily be replaced by traditional Apple press releases. They do not really contain anything special that would necessitate their unorthodox format. There doesn't seem to be anything inherently suggesting a need for personal communication from Steve Jobs in those messages. Yet Jobs has chosen to present them as personally signed pieces of communication.

Again, why?

Similarly, the two new faces Apple has attributed to its iPhone and Leopard products (without names, though) mark a strange departure. None of the demos we see from these two guys would suffer one small bit, none would be any less informative or useful if we saw no faces, only narrated screencasts and close-up shots.

Yet Apple has decided to add those faces.

Why?

Is it just some PR stunt that Apple's advisers have come up with?

Or is Apple maybe concerned that it's growing too big and scary? Is it adding a human touch in order to counterbalance a (perceived or real) mean streak in its operations? The buy-me-twice ringtones, the options scandal, the monopoly accusations?

Or is Steve Jobs simply growing more vain, mellow or sentimental with age? Does he maybe think more and more about his image, his perception – maybe his legacy?

By the way. Did you notice how that Leopard guy really looks and sounds like Steve Jobs doing a keynote? By the time he talks about Quick Look, his voice could be mistaken for Steve's. He could be nicknamed Steve Lite. It's almost spooky.

Maybe this is what Jobs means when he keeps talking about Apple's DNA.

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